Major Xfinity Outage In Albuquerque Leaves Nearly 10% Offline

Michael

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Post on Jul 16, 2025

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Major Xfinity Outage in Albuquerque Leaves Thousands Offline

Albuquerque, NM – October 26, 2023 – A significant Xfinity outage affecting a substantial portion of Albuquerque residents left nearly 10% of subscribers without internet, cable TV, and phone service earlier today. The outage, which began around 11:00 AM MST, caused widespread disruption for homes and businesses across the city. This widespread service interruption highlights the growing reliance on reliable internet connectivity in our daily lives.

The exact cause of the outage remains under investigation by Comcast, the parent company of Xfinity. However, early reports suggest a potential issue with a major network fiber optic cable. Xfinity has yet to release an official statement detailing the extent of the damage or a firm timeline for full service restoration.

Thousands Affected, Lives Disrupted:

The outage impacted an estimated 30,000 Albuquerque residents, according to unofficial reports from social media and local news outlets. This represents a significant portion of Xfinity's customer base in the city. The disruption caused significant inconvenience, affecting everything from remote work and online schooling to emergency services and entertainment. Many users reported experiencing intermittent service throughout the day, further compounding the frustration.

Impact on Businesses and Essential Services:

The outage also had a notable impact on local businesses, many of which rely heavily on internet connectivity for their operations. From online sales and communication to point-of-sale systems, the disruption caused significant losses and operational challenges. This underscores the critical role reliable internet infrastructure plays in the modern economy. Even emergency services, which often utilize digital communication tools, may have experienced delays or disruptions.

What Xfinity is Saying (or Not Saying):

As of late afternoon, Xfinity's official communication regarding the outage has been limited. Their website and social media channels acknowledge the issue but provide no detailed explanation of the cause or estimated restoration time. This lack of transparency has fueled frustration among affected customers, many of whom have taken to social media to express their concerns and demand updates.

Staying Updated:

For the latest updates on the Xfinity outage in Albuquerque, it's recommended to:

• Check Xfinity's official website: Look for service alerts and outage maps.
• Monitor social media: Follow Xfinity's social media accounts for updates.
• Contact Xfinity customer service: While call volumes are likely high, contacting them directly might provide some individual support.

The Importance of Internet Reliability:

This significant outage serves as a stark reminder of the increasing reliance on reliable internet service and the significant impact disruptions can have on individuals, businesses, and the community as a whole. The need for robust and resilient internet infrastructure is paramount in today's interconnected world. The incident highlights the importance of having backup plans in case of such outages.

This situation underscores the importance of having a backup internet solution, such as a mobile hotspot or alternative internet provider, to mitigate the impact of future outages. While this incident is unfortunate, it provides a valuable lesson in preparedness and the critical need for reliable connectivity. We will continue to update this article as more information becomes available.

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